Front Desk:
Training the Front Line

Source: Salon Biz

This one-day course is designed to train the front desk staff to create and deliver exceptional customer service within your business. The class will focus on the key functions of their role. Participants will

  • Enhance customer service, client flow, phone etiquette, scripting and appointment book management.
  • Maximize productivity by upselling product and services, implementing effective retailing systems and much more!

Tuition: $175